To initiate a return, please email us at hello@monpetitcheri.com with your order number and reason for return. Once approved, you'll be provided with return instructions.
Please note:
- Returns are only eligible for store credit (minus original shipping fees).
- We do not cover return shipping costs.
- We recommend using a tracked shipping service.
- Items discounted 20% or more are considered Final Sale and are not eligible for return.
Final Sale items, personalized items, seasonal pieces, and preorders cannot be returned.
Returns that do not meet our conditions will be returned to sender.
Exceptions & Special Notes
- Preorders are made to order and cannot be canceled or returned.
- Personalized or monogrammed items are final sale.
- Final sale items (including any item discounted 20% or more) are not eligible for return.
- Seasonal & holiday items are final sale.
- Mon Petit Chéri is not responsible for lost return shipments. We recommend using a trackable courier.