Frequently Asked
Our collections range from newborn up to size 10 years. For more guidance on choosing the perfect fit, please visit our Clothing Size Guide. Each piece is designed to be true to size, with room for comfort and growth.
At the moment, Mon Petit Chéri ships within the United States. We hope to expand internationally soon. If you're outside the U.S. and would love to order, please email us at hello@monpetitcheri.com—we’d love to hear from you.
All orders are processed within 2–4 business days. Once shipped, you will receive a tracking number via email. Delivery typically takes 3–7 business days depending on your location.
We offer store credit on eligible returns initiated within 5 days of receiving your order. Returned items must be in new, unworn condition with all tags attached. Some exclusions apply—please read our Delivery & Returns Policy for full details.
We do not currently offer direct exchanges. If you need a different size or item, you may return your purchase (if eligible) for store credit and place a new order.
Yes, most of our garments are crafted from premium natural fibers like 100% Pima cotton and linen, and are machine washable on gentle cycles. Please refer to the care label sewn inside each garment for specific washing instructions.
Some of our pieces are limited-run and may not return once sold out. However, if you had your eye on something, let us know! Email us at hello@monpetitcheri.com and we’ll try our best to help.
Mon Petit Chéri pieces are ethically made in Peru with meticulous craftsmanship and love. We partner with artisans and family-owned workshops that share our dedication to heirloom quality and thoughtful production.
Yes! Our packaging is designed to feel like opening a treasure. Each order is carefully wrapped in our signature tissue, ribbon-tied, and ready to delight. If you'd like to include a gift message, just leave a note at checkout.
We would love to hear from you. For any questions, special requests, or help with your order, please email us at hellor@monpetitcheri.com. Our customer service hours are Monday through Friday, 10am–6pm EST.
We use trusted carriers and provide tracking details with every shipment. If your package seems lost or delayed, please reach out to us and we will do our best to assist you. Mon Petit Chéri is not responsible for packages marked as delivered by the carrier. We recommend selecting a secure delivery address.
We want every piece to fit just right. Please visit our Clothing Size Guide for measurements from newborn to 10 years, or reach out to us directly if you need personalized sizing help—we’re happy to assist.
We accept all major credit cards, including Visa, Mastercard, American Express, and PayPal. All payments are processed securely.
